Wednesday, September 6, 2017

Here's How Apple Decides If You Deserve a Free iPhone Repair or Replacement

As one Apple retail tech told BI,

inspecting phones and determining costs is "basically half the training for iPhone techs." Before going up against the expert, decide for yourself if your messed up iPhone is replaceable.

General Damages and Issues

Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. You'll have to pay for cracks inflicted by drops or hits, water damage, and other obvious user-error damages. If you've tampered with your iPhone in a weird way—i.e. used non-Apple parts or run it over with a dump truck—there's no way you're getting a discount on repairs.