Saturday, October 14, 2017

How technology gets us hooked

Psychologists have long tried to understand

how animals respond to different forms of feedback. In 1971, a psychologist named Michael Zeiler sat in his lab across from three hungry white carneaux pigeons. At this stage, the research programme focused on rats and pigeons, but it had lofty aims. Could the behaviour of lower-order animals teach governments how to encourage charity and discourage crime? Could entrepreneurs inspire overworked shift workers to find new meaning in their jobs? Could parents learn how to shape perfect children?
Before Zeiler could change the world, he had to work out the best way to deliver rewards. One option was to reward every desirable behaviour. Another was to reward those same desirable behaviours on an unpredictable schedule, creating some of the mystery that encourages people to buy lottery tickets. The pigeons had been raised in the lab, so they knew the drill. Each one waddled up to a small button and pecked persistently, hoping that the button would release a tray of Purina pigeon pellets. During some trials, Zeiler would programme the button so it delivered food every time the pigeons pecked; during others, he programmed the button so it delivered food only some of the time. Sometimes the pigeons would peck in vain, the button would turn red, and they would receive nothing.